Return and Refund Policy

Thank you for shopping with Bless Couture. We appreciate your business and want to ensure you are fully satisfied with your purchase. If you are not completely happy with your order, we are here to help you resolve it quickly.

1. Returns & Eligibility

We accept returns within 30 calendar days from the date your order was delivered. To qualify for a full refund, your item must meet the following criteria:

The item must be unused, unwashed, and in the same pristine condition that you received it.
All original tags, packaging, and labels must remain intact and attached to the garment.
A valid receipt, invoice, or proof of purchase must be provided with the return request.

2. Non-Returnable Items

To maintain high standards of hygiene and exclusivity, the following items are Final Sale and cannot be returned, refunded, or exchanged:

Intimates, bodysuits, and swimwear.
Custom-made, tailored, or personalized items.
Items purchased during promotional clearance or designated “Final Sale” events.
Gift cards.

3. The Refund Process

Inspection: Once we receive your returned item, our team will inspect it to ensure it meets our eligibility requirements. We will notify you via email as soon as this review is complete.
Approval: If your return is approved, we will initiate a refund directly to your original method of payment.
Timeline: Please allow 5 to 10 business days for the credit to reflect on your statement, depending on your financial institution’s processing times.

4. Shipping Fees

Customers are responsible for the shipping costs associated with returning an item. Original shipping fees are non-refundable.
If your return is due to an error on our part, Bless Couture will provide a prepaid return shipping label.

5. Damaged, Defective, or Incorrect Orders

Your satisfaction is our priority. If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please email us at [Your Support Email, e.g., support@blesscouture.com] with your order number and clear photographs of the issue.
We will fast-track a replacement or issue a full refund, including any applicable shipping costs.

6. Exchanges

We only replace items if they arrive damaged, defective, or if you require a different size of the exact same style. If you need to request an exchange, please contact our support team to verify inventory availability.